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Wedding Embrace

FAQS

One Place With All the Answers

  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.

HOW LONG WILL MY ALTERATION TAKE TO BE COMPLETED?

We normally like to start your wedding dress alterations 6-8 weeks before your wedding date and they can be completed in as little as two weeks.

CAN ALTERATIONS BE COMPLETED IN A TIGHT TIME FRAME?

We can offer alterations that can be completed in one day and could take three days depending on the alterations needed and the complexity of the dress design.

WHO CAN I BRING TO MY FITTINGS?

You wouldn't necessarily need to bring anyone with you, but you may want to bring the one person with you which you most appreciate their opinion and want to share the whole experience with,
otherwise, there is no need to have anyone with you until the last fitting where you can show off your perfectly fitted wedding dress.
Sometimes bringing too many people can make the experience more stressful.

WHAT IF I AM TRYING TO LOSE WEIGHT BEFORE MY WEDDING DATE?


First, it is important you let us know of this so we can accommodate you. We recommend you aim to be at your goal weight 6 weeks before your wedding date and we would accommodate you as best as possible to book your alterations as close to your wedding date as possible which would be around 4 weeks before your wedding date.

HOW MANY FITTING WOULD I NEED?

We try and have your dress ready to take home at your second fitting. Rarely a third fitting is needed.

HOW LONG DOES EACH FITTING TAKE?

We allow for 1 hour but most fittings only take 30 minutes to complete.

WHAT IF MY WEIGHT FLUCTUATES DRAMATICALY MONTH TO MONTH?

If you are someone who has dramatic weight fluctuation, this is normally related to 'time of the month'. If this is you we normally like to book you in around 28 days before your wedding day or the number of days of your cycle. This ensures you will be at the same weight as you would be on your wedding day.

CAN ELE BRIDAL MAKE CUSTOM WEDDING DRESSES?

Yes, we can make custom wedding dresses. Please send us an email with pictures of the dress you'd like to have made and we will respond with a quote.

HOW LONG DOES IT TAKE TO HAVE A CUSTOM WEDDING DRESS MADE?

We know that planning a wedding can be a long process so we strive to keep timeframes short. We can make a wedding dress in as little as 3 months, and depending on the style of wedding dress you'd like to have made, we can have a dress made in a shorter time frame.

HOW LONG DOES IT TAKE TO HAVE A WEDDING DRESS DRY-CLEANED?

We can have a wedding dress cleaned within a one-week period but on average, it can take 2-3 weeks.

WHAT IF I NEED A THIRD WEDDING DRESS FITTING?

Your third fitting will be booked at your second fitting if it is needed. It is normally booked within a week of your second fitting.

CAN I FIT IN OTHER SERVICES ON THE SAME DAY AS MY WEDDING DRESS FITTING?

Yes! We try to make planning your wedding as stress-free and easy as possible. You can have your cake tasting at your first fitting and your mini succulent favours to be picked up at your second wedding dress fitting.

WHAT IS ELE BRIDAL'S CUSTOMER SERVICE LIKE?

At eleBridal, we take pride in delivering exceptional customer service tailored to each bride's needs. We understand that planning a wedding can be a stressful time, and our goal is to make your experience as smooth and worry-free as possible.

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